This policy explains how Mark Anthony Tedin trading as PlayR (“PlayR”, “we”, “us”) handles personal information connected with the PlayR website, beta programme, customer support, software licensing and purchases.
1. Who is responsible
Mark Anthony Tedin trading as PlayR
Flat 2, 16 Knowsley Road
Southport, Merseyside, PR9 0HQ
United Kingdom
Privacy contact: Use the protected privacy contact form
2. Information we may receive
- Your name, email address and messages you send to PlayR.
- Beta details you choose to provide, such as device model, operating system and how you use performance software.
- Purchase and licence information needed to supply and manage a direct PlayR licence, such as name, email, country, order reference, licence status and activation count.
- Purchase-verification information you choose to provide when asking for an existing-mobile-owner PlayR Desktop discount code.
- Technical information you deliberately send to support, such as screenshots, diagnostic reports or sample files.
2A. Protected website contact and essential security technology
The website uses Cloudflare Turnstile to reduce automated contact, spam and email-address harvesting. Turnstile may process limited technical information needed to assess whether a form submission is made by a genuine visitor. Information entered on the contact and beta pages is processed temporarily by a Cloudflare Worker only to verify the security check and prepare the correct email draft. The website does not send or retain the message. Your own email app opens, and you decide whether to send it.
PlayR does not use advertising or marketing cookies and does not use website visitors’ information for advertising or behavioural profiling. Essential security technologies may operate where necessary to protect the forms. Further details are available in the Cookie Policy.
3. Information stored by the app
PlayR stores show and application information on your own device, including playlists, Intermission playlists, track settings, notes, automation, selected folders, licence status and preferences. Diagnostics are not automatically transmitted to PlayR. Data is sent only when you deliberately provide it to support.
4. How information is used
- To reply to support and beta enquiries.
- To provide, activate, validate and manage direct PlayR licences.
- To process purchases and maintain transaction records.
- To verify eligibility for promotional mobile-owner discount codes when you request one.
- To investigate faults, improve reliability and protect the licensing system.
- To meet legal, accounting and tax obligations.
5. Purchase and service providers
Direct website sales for Windows, macOS and Android use Lemon Squeezy as merchant of record and licence-service provider. Payment details for those purchases are handled by Lemon Squeezy rather than stored directly by PlayR.
The iPhone/iPad edition is distributed through Apple's App Store. Apple processes App Store purchases, payment information and purchase restoration under Apple's own terms and privacy practices. PlayR does not receive your full payment-card details from Apple.
Email, website hosting and other essential providers may process limited information on our behalf where needed to provide their services.
6. Retention
Support and beta correspondence is retained only as long as reasonably needed. Purchase, tax and licence records may be retained for the periods required by law and for the life of the licence where needed to provide licensing support.
7. Your rights
Depending on the law that applies to you, you may have rights to request access, correction, deletion, restriction, objection or a portable copy of your personal information. You may also complain to the relevant data-protection authority.
8. Changes
This policy may be updated as the website, licensing system or software changes. The effective date above will be revised when a material update is published.